Talking records – podcast discussion with Christian Walker
James Lappin
Posted on January 29th, 2012
In this podcast, Christian Walker and I discuss whether records management is compatible with enterprise 2.0. We talk about the problems of capturing records into a records systems such as an EDRMS. We ponder on whether anyone could or should integrate their EDRM with a web service such as Twitter or Facebook. I express mixed feelings about the concept of asking users to declare things as a record. (Chris wrote a blogpost ‘records matter, declaration doesn’t‘ last year, with a more recent follow up). We discuss whether text analytics could be used to automatically select which e-mails should be saved as a record. We conclude that you probably could in isolated areas of your business, that you studied in depth and trained the analytic engine in, but…